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Telephone Services
Ntec is your Hometown Connection. With our state-of-the-art facilities we offer high quality voice services all designed to meet your needs for convenient and reliable communication.
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Custom Calling Features
Below are many custom calling solutions available from Ntec. Contact us to have these features added to your phone service. Click on each item for details. All listed prices are the monthly rates.
Telemarketer Call Screening - NEW - $2.95
With “Telemarketer Call Screening”, most calls are intercepted with the following announcement: “The number you have reached does not accept calls from telemarketers. If you are a telemarketer please add this number to your do not call list and hang up. Otherwise please press 1 or stay on the line”.
Automatic Callback - $1.00
Automatic Recall - $1.00
Automatic Recall allows you to dial a code and have a call automatically returned to the last party who called or attempted to call you.
Call Answering - $4.00
Call Answering will automatically answer all incoming calls. The caller will receive a personalized message informing them the called party is unavailable and the caller may leave a message if they so wish.
Caller ID - $3.00
Caller ID Blocking - No charge
Caller ID with Name - $4.50
Caller ID with name allows you to see the name and phone number of the person calling you.
Call Forwarding - $1.00
Call Forwarding Busy - $1.00
Call Forwarding No Answer - $1.00
Call Forwarding No Answer allows users to be sent somewhere else after a set number of rings (Also works with Call Waiting).
Call Forwarding Remote Access - $.50
Call Forwarding Remote Access enables you to activate or deactivate your Call Forwarding from a phone other than your own.
Call Transfer - $.50
Call Waiting - $1.00
Call Waiting With Caller ID - $1.50
If someone else is trying to reach you while you are using your telephone, you will hear a short burst of tone. With this feature, you can see who is calling. Then you can decide if you would like to place your first call on hold while you take the other incoming call.
Call Waiting With Caller ID - $1.50
Cancel Call Waiting - $.50
Distinctive Ringing - $1.00
Find Me Service - $3.95
Originating Call Management - $2.95
Ring Again - $1.00
Now when your tired of constantly dialing numbers that stay busy, you can let Ring Again do the work for you. With this feature, your phone can monitor a busy line for up to 30 minutes and alert you with a distinctive ring the moment the line is free. You can even place or answer calls while the busy line is being monitored.
Ring Again Denied - $1.00
Selective Call Acceptance - $1.00
Selective Call Forwarding - $1.00
Selective Call Rejection - $1.00
Selective Call Rejection allows you to create a list of phone numbers from which you do not wish to receive calls. Calls from phone numbers on your list are sent to an announcement that informs the caller that you are not receiving calls at this time.
Speed Calling - $1.00
Speed Calling makes it easier to reach people who are most important to you. You can get Speed Calling for either 8 or 30 numbers. These numbers can be either local or long distance.
Teen Line - $2.50
Three Way Calling - $1.00
Three Way Calling allows you to add a third party to an existing two-party conversation.
Warm Line - $1.00
Long Distance Service
Ntec Long Distance (NTLD) is a quality carrier offering competitive rates. Customers are guaranteed to have just one monthly telephone bill and all customer service is done locally with Ntec representatives. The dollars spent on NTLD will also accumulate towards capital credit.

Continental U.S. and Hawaii
12¢
price per minute
Alaska and Canada
25¢
price per minute
Extended Area Services (EAS)
There is no long distance charge for calls between the exchanges listed below. To dial these communities from your exchange, dial 715 and the seven digit number. You DO NOT need to dial a “1” or a “0.”
From: | To: |
---|---|
Durand (672) | Arkansaw (285) Eau Galle (283) Nelson (673) |
Nelson (673) | Alma (608-685) Durand (672) Gilmanton (946) Modena (946) |
Arkansaw (285) | Durand (672) Eau Galle (283) Plum City (647) |
Gilmanton-Modena (946) | Alma (608-685) Independence (985) Mondovi (926) Nelson (673) |
Extended Community Calling (ECC)
Include all adjacent exchanges and non-adjacent exchanges within 15 miles. Rate: $.05 per minute. To dial these communities from your exchange, dial 715 and the seven digit number. You DO NOT need to dial a “1” or a “0.”
From: | To: |
---|---|
Durand (672) | Downsville (664) Elmwood (639) Gilmanton (946) Mondovi (926) Pepin (442) Plum City (647) Rock Falls (875) |
Nelson (673) | Arkansaw (285) Pepin (442) |
Arkansaw (285) | Downsville (664) Elmwood (639) Gilmanton (946) Maiden Rock (448) Nelson (673) Pepin (442) |
Gilmanton-Modena (946) | Arkansaw (285) Durand (672) Eleva (287) Strum (695) |

Battery Backup Power
Many of today’s advanced home phone services require backup battery power to continue functioning during a power outage. To avoid a disruption of home voice service during an outage – and to maintain the ability to connect to 911 emergency services — we at Nelson Communication Cooperative offer you the option of purchasing backup power for your home phones.
What Your Battery Can – and Can’t – Do for You
Nelson Communication Cooperative’s backup batteries allow you to continue to use your home voice services during a power outage. Without a backup battery or alternate backup source such as a generator, customers will not be able to make any calls, including emergency calls to 911. The only way to maintain the ability to use your phone is by using some form of backup power with a corded telephone. Our backup battery does not provide power to any services other than voice. Home security systems, medical monitoring devices, cordless phones and other equipment will not run on a home phone backup battery.
Purchase and Replacement Options
If you are concerned about being able to contact 911 emergency services during a power outage, a backup battery may be a good option for you. You can purchase a backup battery directly through Ntec. If you have any questions or simply want to purchase a backup battery through us, please call at 715-672-4204. Our 8 hour backup battery unit cost is $80 plus tax and can be picked up at our business office. We also have a 24-hour back-up battery unit available upon request. If you do not feel comfortable installing your own battery, please call us to make an appointment, and we would be happy to assist you. However, please note that there may be a charge for this service.
Expected Backup Power Duration for the 8 hour backup batteries are expected to last at least 8 hours on standby power. A fully charged backup battery should give you 6 hours of talk time. Information on a 24 hour battery back-up unit is available upon request.
Instructions for Proper Care and Use of Your Battery
Please follow the more detailed instructions included with your battery for proper use, storage and care of your battery to ensure that it will function as needed during a power outage. If you do not store your battery correctly, it may shorten its useful life. Environmental factors such as temperature can shorten your battery’s useful life. These batteries are rechargeable. They will not last forever and should be replaced when your device starts to make a loud beeping sound. That sound means that the battery is depleted, and must be replaced. You should also periodically, as described in the instructions included with your battery, remove and test your battery to verify both the operation of the backup battery and its condition.
For more information about battery backup, see the FCC Consumer Guide at the link below:
https://www.fcc.gov/consumers/guides/tech-transitions-network-upgrades-may-affect-your-service