Regulatory Notices

Nondiscrimination Statement

This institution is an equal opportunity provider and employer.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W. Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.

Privacy Policy

By using our web site and subscribing to one or more of our “Services”, You agree to our collection and use of Your personal information as described in this Privacy Policy. If we change our Privacy Policy and procedures, we will post the changes on this website. Your continued use of this site following the posting of any changes to this Privacy Policy constitutes Your acceptance of those changes.

• Nelson Communications Cooperative (“Ntec”) will not share or sell Your personal account information collected with any third parties, other than direct and essential Ntec vendors and partners including our Billing company and our Technical Support service who provide services on behalf of Ntec. Ntec will not disclose Your information to any other parties, organizations, entities, web pages, or social media without Your permission unless required to do so by law.
• Ntec does not willfully engage in email “spamming” by sending unsolicited emails or providing Your address to third parties for use in unsolicited email “spamming”. Ntec and its agents/vendors may send email to customers or other addresses volunteered to Ntec but only for official company purposes such as Ntec account or service notices, responses to customer-initiated inquiries and Ntec company events.
• Ntec can only protect the privacy of information it collects and is not responsible for the practices employed by web sites linked to or from our web site nor for the content contained in those websites. The web sites and services You, as the user, are able to access on the Internet or communicate with are outside the control and limits of this privacy policy. Any information You provide to organizations, web site, email address, etc. outside of Ntec is at Your own risk.
• Ntec will use its best efforts to protect the confidentiality of your personal information, consistent with current industry standards. However, Ntec cannot guarantee the safety or security of any information on our servers, in our possession or entrusted to us in any other way.
  Please contact Ntec with any questions You have about our Privacy Policy and/or the handling and use of Your information.