CUSTOMIZED PACKAGES  •  UNLIMITED STREAMING  •  NO BOXES REQUIRED  •  EASY TO INSTALL

Why StreamTV?

StreamTV is unique like you. Take out the fuss of traditional cable and keep the convenience of channel guides and plenty of networks to choose from. StreamTV knows what you like. Simply put, it’s TV that gets you.

• Stream anywhere in your home on any ROKU or FireTV device
• Up to 5 people can enjoy their own favorite show at the same time
• Select your favorite channels from a variety of add ons

• Features Cloud DVR and Restart TV
• No receiver box necessary
• Easy to install

BASIC

$45/MONTH

BASIC + EXPANDED

$125/MONTH

CHANNEL GUIDE

How to get started?

StreamTV is easy to install! Follow the simple instructions below to get all set up.

Step 1

CONNECT YOUR STREAMING DEVICE

  • Connect device to TV (HDMI)
  • Follow prompts to connect to your Wi-Fi network
  • Enter Wi-Fi password

Step 2

ORDER SERVICE & DOWNLOAD APP

  • Contact Ntec to activate Ntec StreamTVGo in the app store of your streaming device
  • Search for “Ntec Stream TV” and download the app
  • Refer to email from Ntec with your login code and passphrase
  • Open Ntec StreamTV app
  • Enter login code and passphrase when prompted

Step 3

WELCOME TO STREAMING!

  • When you open the Ntec StreamTV app, you start at the programming guide
  • Move up and down the guide with the buttons on your streaming device remote
  • Find what you’d like to watch and press the center button
  • Press the “left” or “back” button on the remote to open a number pad
  • Choose the channel number you would like to go to and press OK
  • Press the “left” or “back” button on the remote to go back to the guide
  • From the guide, press the “left” or “back” button to open a menu at the top

Step 4

RETURN OLD EQUIPMENT

  • Once your new app-delivered service is up and running, you can return your unused gear
  • Sit back and enjoy!

Compatible Devices

Ntec StreamTV is compatible with devices from most current-generation products from Amazon, Apple, and Roku. Ntec recommends Fire Sticks and Fire TV Cubes from Amazon at this time. We can only offer limited support for customer-owned devices and cannot guarantee proper operation. Below is a list of devices that have been shown to work with Ntec StreamTV.

Amazon: Fire Stick Gen2 & 4K | Fire TV Cube Gen2 & Gen3 (Not Fire Stick Lite)

Apple TV: Gen 4 HD and newer | Gen 1 4K and newer

Roku: Express 3900X | Premiere 3920X | Streaming Stick 3810X | Ultra 4640X | Roku 4440X

As new models and generations are released, this list may change. The best/newest model from any of these brands should always give you the best experience. Ntec support is limited to the operation with Ntec Stream TV usage and features. We cannot test, connect, or replace your streaming devices.

We have guides for the three brands of devices that are compatible. The guides go through how to connect them to the Ntec Stream TV service and how to initiate codes to add more streaming devices in your household.

Troubleshooting

Verify you have a compatible and recommended streaming device.

Verify that your streaming device is turned on and connected to your Wi-Fi.

Verify that your TV is on the selected input for your streaming device (HDMI port).

Try a different channel in the Ntec StreamTV app.

Try a different app on your streaming device.

Try a different streaming device (if you have one).

Disconnect your streaming device from your TV and from its power and then reconnect it. (You can also stop the app and reopen it, but you must clear the streaming device cache in the settings; simply going back to Home and opening the app again will not work)

Ensure you have a strong Wi-Fi signal and that you do not have too many other devices in your home competing for the Wi-Fi bandwidth.

Try your internet/Wi-Fi from a different device in the home to ensure your internet/ Wi-Fi is working.

If your internet and/or streaming TV is not working from other devices, contact Ntec. If your Internet and/or streaming TV is working from other devices, this is an issue with your streaming device. You should either contact the manufacturer or replace the streaming device.

Best Practices

Place your streaming device where it can get proper ventilation. They can overheat and cause pixelating, buffering, and other malfunctions.

Streaming boxes generally perform better than streaming sticks as they usually have a better processor, more memory and better heat-dissipation — other than Roku, which have the same processor, memory and heat issues in all models.

Purchase the best streaming device you can for the TV that will be watched the most as it will be put under more strain (heat, storage, processor utilization, etc.) than a streaming device that is only used occasionally.

Purchase an extra streaming device as a backup to avoid TV downtime.

Make sure you have a solid Wi-Fi connection on a 5 Ghz signal and bandwidth (Internet speed) to accommodate all of your connected devices.

Other Details

Ntec StreamTV is meant for in-home use, on a Ntec Internet connection, and cannot be used outside of our serving area. You can connect up to 10 devices on your account. You can stream on up to 4 devices simultaneously and have 250 Gigabytes of cloud storage (for recording) with the standard service, but you can upgrade to stream on up to 8 devices simultaneously with 500 Gigabytes of cloud storage for just $5 per month.

To watch Ntec Stream TV content from outside our area, we do have an option, included in your Ntec TV Service, called watchTVeverywhere, which allows you to stream up to 70 cable channels outside our area, on any Internet connection and streaming device.

Instead of purchasing your own streaming device, we have an option of renting a special streaming box from Ntec for $4.95 per month. This streaming box ONLY works for Ntec Stream TV, it is not a streaming device that can be used for other streaming apps and services.

SIGN UP

Skip to content